Completed Repair Report – Kenwood X-ME5 / A-E5

Customer: Jason Rose
Technician: Kevin Nielsen
Model: Kenwood X-ME5 7-Disc Changer / A-E5 Receiver-Cassette Deck
Status: Service Completed
This unit has been fully serviced, restored, and tested. The items below document completed work and final billing.

Initial Condition (As Received)

  • Evidence of prior disassembly and improper reassembly of both CD and cassette mechanisms
  • Missing/mismatched hardware and incorrect screw placement
  • CD changer timing misalignment and mechanical synchronization issues
  • Cassette transport misalignment including belt path/linkage issues

Completed Service Work

  • Replaced electrolytic capacitors on the main power supply board; verified correct operating voltages (A-E5)
  • Replaced electrolytic capacitors on the secondary power supply board serving cassette & CD sections (X-ME5)
  • Recapped approximately 70% of electrolytic capacitors due to age-related drift / out-of-tolerance measurements
  • Rebuilt and re-timed the 7-disc CD changer; cleaned and lubricated all moving assemblies
  • Serviced cassette decks (disassembled/cleaned/lubricated/reassembled) and verified operation
  • Deep internal/external cleaning and extended stress testing for stability and longevity

Final Verification

CD changer and cassette mechanisms operate correctly. Power supply voltages are within expected range, and the unit passed extended operational testing.

Final Invoice

Description Amount
Mechanical restoration (CD changer rebuild & cassette deck service) $331.94
Electrical service & verification (power supply work, recap labor, stress testing) $182.16
Parts, materials, lubricants, and hardware $99.90
Subtotal (would have been) $614.00
Less prior bench fee payment -$89.00
Total Due $525.00
Service Note: This unit required extensive mechanical correction and electrical restoration due to prior improper servicing. Final total reflects the completed work and includes credit for the previously paid bench fee.
Note: Subtotal shown above represents the full service value. Credits/adjustments are applied to arrive at the final amount due.